Refund policy
Refund Policy (AKA We're Not Monsters)
We want you to actually love what you ordered. If something's wrong, we'll fix it.
We offer refunds for:
- We sent you the wrong thing (our bad)
- Your item arrived damaged or defective (also our bad)
The fine print: You've got 30 days from your purchase date to let us know something's off.
How to get help: Email us at kindchaosco@outlook.com with your order number and what happened. No novel required—just the basics so we can make it right.
Care instructions matter: Follow the washing instructions that come with your order. We can't refund shirts you accidentally turned into crop tops in a hot dryer. (We've all been there, but that one's on you.)
This policy may update occasionally. For the current version or questions, hit us up at kindchaosco@outlook.com.
TL; DR: Something legitimately wrong? We'll handle it. Just email us within 30 days.